Real outcomes from real teams.
We measure ourselves by the lift our customers feel — in response time, in cost, in revenue. Here's what some of them moved this year.
Cut support response time from 12h → 1.5h across 4 channels.
A leading retail brand consolidated email, WhatsApp, voice and chat into SuperCX. AI Chatbot caught 62% of incoming volume; the rest routed to humans with full context.
Voice AI booked 3,400 verified callbacks in the first quarter.
Outbound voice agent qualified leads across two languages, sync'd every disposition straight into Salesforce, freeing 14 BDRs for high-intent conversations.
Appointment no-shows down 41% with reminder voice agents.
Multilingual outbound voice reminders + intelligent rescheduling captured intent without a single human touch for 70% of confirmations.
Marketing automation lifted MQL→SQL conversion 2.3×.
End-to-end automation stack: Leadsquared, Freshdesk and SuperCX integrated under one event spine. Lead scoring, routing and nurturing on autopilot.
Salesforce + telephony rolled out in 21 days, end-to-end.
SuperCX implementation team handled discovery, configuration, training, and go-live for a 200-agent travel desk in three weeks flat.
Returns chatbot deflected 84,000 tickets in 90 days.
Trained on the brand's policy docs, the AI chatbot handled order tracking, returns and exchanges across web + WhatsApp with seamless human handoff.
SuperCX transformed our customer support — response times cut from 12 hours to under 1.5 hours.
Voice AI sounds remarkably human. We routed 40% of our outbound volume through it within a month.
The team treated our CRM rollout like operators, not consultants. Live in three weeks.
Our marketing-to-sales handoff used to leak everywhere. SuperCX plugged it.
No-shows dropped overnight. The reminder agent paid for itself in six weeks.
Finally a partner that ships on our timeline, not theirs.
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Pilot in 30 days, measured by real metrics, with a team that ships on your timeline.
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