We engineer customer experiences that compound.
SuperCX is a CX powerhouse: a small team of operators, engineers and designers building enterprise-grade AI and the services to deploy it end-to-end. Headquartered in Bangalore. Serving teams worldwide.
We started where most CX teams get stuck — between the CRM, the inbox, and the call queue.
After years of running revenue and support operations inside fast-growing companies, we knew the gap wasn't in the tools — it was in the seams between them. Every dropped handoff, every duplicated lead, every conversation that didn't make it back to the CRM was real money walking out the door.
SuperCX is the platform and the team we wished existed: enterprise-grade AI for voice and chat, glued to your CRM and helpdesk by people who've sat in those seats.
Started in HSR, Bangalore
Three operators-turned-builders shipping CX integrations for early-stage SaaS teams.
First Voice AI deployments
Built proprietary low-latency voice agents for inbound + outbound enterprise telephony.
SuperCX Platform launched
Unified inbox, CRM sync, and automation rolled into one opinionated stack.
Powering 100+ businesses
2M+ AI conversations every month across 14 countries, four industries, two continents.
Six principles that shape every decision.
Outcomes over output
We measure ourselves by lifts in revenue, response times, and CSAT — not feature lists shipped.
Build with the operators
Every product decision is shaped by the people running your support, sales, and ops desks.
AI that knows when to step back
Our voice and chat agents hand off to humans the moment confidence dips. No theatrical AI failures.
Enterprise discipline, startup pace
SOC2-grade hygiene with two-week implementation sprints. Speed and rigor are not a tradeoff.
No vendor lock
We build on your CRM, your stack, your tools. The IP and data stay with you — always.
Long-horizon partnership
CX is never a one-time project. We design relationships that compound over years, not quarters.
Operators & builders, in equal measure.
Seven people, shipping the platform and the implementations end-to-end. Engineering, design, marketing and operations — all in one room, in HSR Layout.
Lohith J
Founder · CEO · CTO
Harab Rasheed
Chief Marketing Officer
Vilohit K
Senior AI Engineer
Tanish Saxena
Senior Developer
Rohit Thakur
Senior Developer
Sara Sharma
Product Designer
Shivanshi Garg
Senior Backend Engineer
Hiring engineers, designers, & CX operators in Bangalore.
Small team, big surface area. Every hire ships in their first week, owns customer outcomes from day one, and works directly with founders. Hybrid from HSR Layout.
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