About SuperCX

We engineer customer experiences that compound.

SuperCX is a CX powerhouse: a small team of operators, engineers and designers building enterprise-grade AI and the services to deploy it end-to-end. Headquartered in Bangalore. Serving teams worldwide.

Home/About
EST. 2022 · HSR Layout, Bangalore
100+
Businesses automated across 14 countries
2M+
AI conversations handled every month
40%
Average lift in conversion velocity
/ 01The story

We started where most CX teams get stuck — between the CRM, the inbox, and the call queue.

After years of running revenue and support operations inside fast-growing companies, we knew the gap wasn't in the tools — it was in the seams between them. Every dropped handoff, every duplicated lead, every conversation that didn't make it back to the CRM was real money walking out the door.

SuperCX is the platform and the team we wished existed: enterprise-grade AI for voice and chat, glued to your CRM and helpdesk by people who've sat in those seats.

2022

Started in HSR, Bangalore

Three operators-turned-builders shipping CX integrations for early-stage SaaS teams.

2023

First Voice AI deployments

Built proprietary low-latency voice agents for inbound + outbound enterprise telephony.

2024

SuperCX Platform launched

Unified inbox, CRM sync, and automation rolled into one opinionated stack.

2026

Powering 100+ businesses

2M+ AI conversations every month across 14 countries, four industries, two continents.

/ 02Operating principles

Six principles that shape every decision.

01

Outcomes over output

We measure ourselves by lifts in revenue, response times, and CSAT — not feature lists shipped.

02

Build with the operators

Every product decision is shaped by the people running your support, sales, and ops desks.

03

AI that knows when to step back

Our voice and chat agents hand off to humans the moment confidence dips. No theatrical AI failures.

04

Enterprise discipline, startup pace

SOC2-grade hygiene with two-week implementation sprints. Speed and rigor are not a tradeoff.

05

No vendor lock

We build on your CRM, your stack, your tools. The IP and data stay with you — always.

06

Long-horizon partnership

CX is never a one-time project. We design relationships that compound over years, not quarters.

/ 03Leadership & team

Operators & builders, in equal measure.

Seven people, shipping the platform and the implementations end-to-end. Engineering, design, marketing and operations — all in one room, in HSR Layout.

LJ

Lohith J

Founder · CEO · CTO

Vision, product, engineering
HR

Harab Rasheed

Chief Marketing Officer

Brand, growth, demand
VK

Vilohit K

Senior AI Engineer

Voice models, ML infra
TS

Tanish Saxena

Senior Developer

Platform, integrations
RT

Rohit Thakur

Senior Developer

Frontend, product UI
SS

Sara Sharma

Product Designer

Product, brand, system
SG

Shivanshi Garg

Senior Backend Engineer

APIs, data, scaling
/ 04Working at SuperCX

Hiring engineers, designers, & CX operators in Bangalore.

Small team, big surface area. Every hire ships in their first week, owns customer outcomes from day one, and works directly with founders. Hybrid from HSR Layout.

See open roles

Want to work together?

Drop us a note — we'll come back inside two business days.

Contact the team