SuperCX Platform · Unified CX

The unified omni-channel CX platform.

SuperDesk for support. CRM integration for sales. Analytics, automation and routing for everyone. One platform with the seams already stitched.

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FOUR MODULES · ONE PLATFORM
SUPERDESK · UNIFIED INBOX
WhatsAppPriya · order tracking2m
EmailKaran · refund query5m
VoiceAnika · CC upgradelive
ChatWeb · pricing8m
CRM SYNC · LIVE
2.4k
Conversations synced today
OUTCOMES · LAST 7 DAYS
CSAT4.7 / 5
First response1.4m
Auto-resolved62%
ROUTING · AUTO
Order Q. → Returns team
Priority → P1
SLA → 30 min
/ 01The platform, broken down

Four modules. One opinionated platform.

SuperDesk

Unified inbox: email, chat, WhatsApp, voice and social — one queue, shared context, real handoffs.

Channel consolidationSmart routingMacros & automationSLA management

CRM Integration

Native sync with Salesforce, Leadsquared, HubSpot — every conversation lands as a CRM event, every disposition pushes back.

Bidirectional syncLead scoring hooksPipeline updatesCustom field mapping

Analytics & Insights

Out-of-the-box dashboards for CSAT, response, resolution, queue health and revenue events.

CSAT + NPS surveysAgent productivityFunnel attributionCustom reports

Automation Studio

Visual workflow builder for ticket lifecycle, lead routing, journey orchestration — no code required.

Visual builderConditional logicAPI actionsSchedule triggers
−58%
Reduction in average ticket handling time
2.3×
MQL → SQL conversion lift with unified routing
14d
Median rollout time, end-to-end
/ 02How it flows

A single event spine across every customer touchpoint.

CHANNELS IN
Email
WhatsApp
Voice
Chat
Social
SUPERCX CORE
Routing
Context
Outcomes
SYSTEMS OUT
CRM (Salesforce)
Helpdesk
Analytics
Billing
Data warehouse
/ 03Integrations

Plays nicely with everything in your stack.

50+ native integrations and a webhook/API layer for the rest. We never ask you to rip and replace — we just stitch the seams.

Salesforce
Leadsquared
HubSpot
Zoho
Freshdesk
Zendesk
Kapture CX
WhatsApp Business
Instagram
Messenger
Twilio
Exotel
Slack
Microsoft Teams
SAP
Segment
Mixpanel
Stripe
Razorpay
Shopify
SuperCX gave us one place to see every customer conversation. Our marketing-to-support handoff finally works.
HG
Head of Growth
B2B SaaS

See SuperCX on your own data.

A 30-minute walkthrough scoped to your stack, your team, your numbers.

Book the walkthrough