The unified omni-channel platform for modern businesses. SuperDesk for seamless support operations, CRM integration for sales operations—all powered by AI.
Real-time impact on support operations
Everything you need to run high-performance support teams.
One seamless stream for Email, Voice, Chat, WhatsApp, and Social. Never switch tabs again.
AI agents analyze sentiment and intent to route tickets to the exact right human or automated workflow.
AI suggests responses and actions, but humans stay in the loop. The perfect blend of speed and empathy.
Live view of support operations. monitor queue depths, agent status, and SLA breaches as they happen.
Internal swarming, private notes, and shared drafts. Solve complex issues together.
Granular metrics on resolution time, CSAT, agent performance, and topic trends.
A clutter-free workspace that brings relevant customer context, history, and AI assistance into a single view. Reduce toggle tax and resolve tickets faster.